At MarinaChain Pte Ltd (“MarinaChain,” “we,” “us,” or “our”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, MarinaNet. This policy complies with the European Union's General Data Protection Regulation (GDPR), Singapore's Personal Data Protection Act (PDPA), South Korea's Personal Information Protection Act (PIPA), Indonesia's Personal Data Protection Law, and other applicable data protection regulations.
Effective Date: October 1, 2023
1. Information We Collect
When you access and use MarinaNet, we may collect the following types of information:
1.1 Personal Data
We may collect and process the following personal data about you:
- Contact Details: Your name, email address, phone number, and company affiliation provided during account registration or when contacting us.
- Account Information: Username, password, and other profile details.
1.2 Operational and Technical Data
- Operational Data: Data related to maritime operations that you upload to MarinaNet, such as Noon Reports, emissions data, navigation information, and other compliance-related documentation.
- Device Information: IP address, browser type, operating system, device identifiers, and other technical information about your device.
- Usage Data: Information about how you interact with the platform, including access times, pages viewed, and links clicked.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with the platform. Cookies help us improve the user experience by remembering your preferences and settings.
2. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Performance of a Contract: To provide you with services as per our agreement.
- Consent: When you have given consent to process your personal data for specific purposes.
- Legitimate Interests: To improve our services, provided that such processing does not outweigh your rights and freedoms.
- Compliance with Legal Obligations: To comply with applicable laws and regulations.
3. How We Use Your Information
We use the data collected for the following purposes:
3.1 To Provide and Improve Services
- Processing operational data to create reports, analytics, and ensure regulatory compliance.
- Enhancing the performance, functionality, and user experience of MarinaNet.
3.2 Communication
- Contacting you with service updates, customer support inquiries, and essential notifications regarding your account or the platform’s functionality.
3.3 Compliance and Legal Obligations
- Ensuring data processing aligns with maritime compliance standards, including EU ETS, IMO DCS, FuelEU, and other applicable regulations.
- Fulfilling our legal and regulatory requirements.
3.4 Aggregated and Anonymised Data
We may use aggregated and anonymised data, including navigation information, for research, service improvements, and analytical purposes. This data does not identify you personally.
4. Data Minimisation and Retention
We collect only the minimum personal data necessary for the purposes outlined in this policy, in compliance with Korean regulations and other applicable laws. Upon withdrawal or closure of your account, we will delete or anonymise your personal data in a manner that it cannot be recovered, unless retention is required by law.
5. How We Share Your Information
We do not sell or rent your personal data. We may share your data under the following circumstances:
5.1 Service Providers
We may share your data with trusted third-party service providers who assist us in operating and maintaining the platform. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
5.2 Legal Requirements
We may disclose your data to comply with legal obligations, court orders, or in response to lawful requests by public authorities.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
6. International Data Transfers
Your personal data may be transferred to and processed in countries other than your country of residence, including Singapore and other jurisdictions where data protection laws may differ. We will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws, including Standard Contractual Clauses under the GDPR.
7. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion (Right to be Forgotten): Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing your personal data.
- Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: Object to the processing of your personal data for certain purposes.
- Withdrawal of Consent: Withdraw your consent at any time where we rely on consent to process your data.
To exercise these rights, please contact us at info@marinachain.io.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption: Encrypting data in transit and at rest using industry-standard protocols.
- Access Controls: Limiting access to personal data to authorized personnel only.
- Regular Security Audits: Conducting regular assessments to ensure data security.
Please note that no method of transmission over the internet or electronic storage is completely secure.
9. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on MarinaNet. You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
11. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Effective Date" at the top. Your continued use of the platform after the changes have been made constitutes your acceptance of the revised policy.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
MarinaChain Pte Ltd
Email: info@marinachain.io
